Shipping policy
Shipping Policy
Shipping Destinations
We offer free standard shipping within the continental United States, excluding Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Guam, and other U.S. territories.
We also offer international shipping to select countries and regions worldwide, including Canada, Australia, Switzerland, and many European and Asian destinations.
Please note that we currently do not ship to the United Kingdom (UK).
Available shipping destinations will be displayed at checkout.
Shipping Rates
-
Continental U.S.: FREE Shipping on all orders.
-
International Orders: $10 USD Flat Rate Shipping to eligible destinations.
International shipping availability is subject to local regulations and carrier restrictions.
Processing & Delivery Times
Orders are typically processed within 1–2 business days after payment confirmation.
-
Continental U.S.: Delivery is expected within 1–2 weeks after shipment.
-
International Orders: Delivery times vary depending on the destination, shipping carrier, and customs clearance procedures.
Shipping times are estimates and begin from the date of shipment, not the date the order is placed. Delivery may take longer than expected due to invalid addresses, customs clearance procedures, weather conditions, or other unforeseen circumstances.
Customs Duties & Import Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these additional charges are not included in the product price or shipping fee and are the responsibility of the customer.
International Shipping Restrictions
Knife laws and import regulations vary by country and region. Certain knife types may be restricted or prohibited in some destinations.
Customers are responsible for checking their local import regulations before placing an order.
RBLACK reserves the right to cancel orders that cannot be legally shipped to the destination. Orders canceled before shipment due to shipping restrictions will be fully refunded.
Lost or Delayed Packages
If your package has not arrived, please contact us at rblackknife@gmail.com within one month of shipment.
Our support team aims to respond within 24 hours.
We will assist in investigating delayed or missing shipments and work with the carrier to determine an appropriate resolution.
Contact Us
If you have any questions regarding shipping, please contact us at rblackknife@gmail.com.
Thank you for choosing RBLACK!